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Terms & Conditions

Introduction

Welcome to the Marketing AI Systems Ltd AI Content Assistant Platform. This document outlines the terms and conditions that govern your use of our platform. Marketing AI Systems Ltd ("the Company") operates this platform, which is hosted on Rackspace and developed by Intergage Ltd. By clicking on the accept buttons relating to the Customer Terms, Data Processing Agreement, and Privacy Policy, you agree to be legally bound by these Customer Terms, Data Processing Agreement, and Privacy Policy as they may be modified and posted on our Website from time to time. Please read them carefully.

Scope And Applicability

These terms and conditions apply to all users of the Marketing AI Systems Ltd AI Content Assistant Platform ("the Platform"). They govern your relationship with the Company and its services.

Definitions

  • "User" refers to any individual or entity accessing or using the Platform.
  • "Service" pertains to the features and functionalities offered by the Platform.
  • "Content" includes any text, data, or information generated using the Platform.
  • "Subscription" refers to any paid access or usage plan.
  • "OpenAI.com" refers to the website owned by OpenAI, Inc.

Service Description

The Marketing AI Systems Ltd AI Content Assistant Platform offers a tool for generating content based on user input. The Platform is hosted on Rackspace and developed by Intergage Ltd. Ownership of the software resides with Intergage Ltd.

  1. Users are granted a 14-day free trial upon registration.

Account Registration & Access

  • Users must follow our guidelines for creating and maintaining an account.
  • The Company reserves the right to grant or deny access to the Platform.
  • Payments for subscriptions are managed by Stripe.
  • Subscriptions can be renewed or cancelled at any time with a 30-day notice. Please note that no refunds will be provided for unused portions of the service.
  • You shall not upload or enter any personal data, including Sensitive Personal Data, into the Service.

Term

Your account is active upon signup and will continue until terminated by either party in accordance with the provisions of these Customer Terms.

Fees

  • Credit card payments: The Customer agrees to provide us with a valid payment card registered in the Customer’s name. The current monthly fees are as published on our Website.
  • Customer will be billed monthly in advance. There will be no refund or credit for partial months of Service.
  • Prices shown on the website are ex VAT.

Data Storage & Usage

  • The Platform stores and processes business data provided by users.
  • Personal data collection is not intentional but may occur if entered by users. Personal data is added at the Users' own risk.
  • Neither Intergage nor OpenAI accept any responsibility for any data leaks as a result of sharing sensitive data.
  • Data entered may be shared with OpenAI.com, and their terms and conditions apply.

Privacy Policy

For details on personal data protection and utilization, please refer to our Privacy Policy. We adhere to GDPR regulations and may employ HubSpot campaigns for marketing purposes.

Intellectual Property

  • Users retain ownership of the content they generate and may use it freely.
  • The Company retains ownership of the Platform and its intellectual property.

Availability and Support

  • We will strive to make the Website and Service available to the Customer and Users 24 x 7.
  • We may suspend access to your account temporarily and without notice in the case of system failure, maintenance, or repair, or due to a Force Majeure Event (defined below).
  • Platform assistance will be provided in the form of Help videos and tooltips on the page.
  • We will provide technical support via email only. Technical support will be provided for bugs or errors that are reproducible by us. You agree to provide us with full and accurate details of all bugs and errors, upon request.
  • Please note that we cannot access user passwords or Accounts unless contacted by the account owner for assistance.

Termination & Account Suspension

The Company reserves the right to suspend or terminate accounts for violations of these terms and conditions. Consequences of violations are at the Company's discretion.

  • Providing unauthorized access to other users without a subscription is strictly prohibited.

Limitation of Liability & Disclaimers

  • The Platform is provided "as is," and the Company disclaims any warranties.
  • The Company and its partners limit their liability to the extent permitted by applicable law.

Indemnification

Users are responsible for compensating the Company for any harm caused by misuse of the service. Fair usage policies and token limitations apply.

Dispute Resolution & Governing Law

  • Disputes will be handled through arbitration or legal proceedings, as per the Company's discretion.
  • The governing law is that of England and Wales, and jurisdiction resides in the UK courts.

Force Majeure

We will not be liable or responsible for any failure to perform or delay in performance of our obligations caused by events outside our reasonable control (a “Force Majeure Event”).

Changes to the T&Cs

The Company reserves the right to update or modify these terms and conditions. Users will be informed of changes via the Platform.

Contact Information

For inquiries or concerns regarding these Terms and Conditions, please contact Marketing AI Systems Ltd at info@marketingsystems.uk.